Changes you make in Menu Manager update your connected app menus without changing the original item in your POS.
Before you start
Before making changes:
- Make sure you're working in the correct venue.
- If you're adding a new item, the item must exist in your POS before you can add it to your app menu.
- If you've made changes to your POS, allow time for the updated item information to become available in Doshii.
- Remember to Publish your changes when you're finished.
Important: Menu Manager controls how your items appear on your connected app menus. It does not make changes to the items in your POS.
Add an item to your menu
Step 1 — Open the menu you want to update
From Menus, select the app menu you want to update.
Find the category where you want the new item to appear.
Step 2 — Select Add Item
In the category, select Add Item.
Step 3 — Find the item from your POS
Search for the item you want to add using its name or POS ID.
Select the correct item from the search results.
Can't find the item?
Try searching using a different part of the item's name or its POS ID.
If the item doesn't exist in your POS yet, create it in your POS first, then return to Menu Manager and search again.
If you still can't find it, contact Doshii Support.
Step 4 — Set up how the item appears online
Depending on the item, you may be able to update details such as its customer-facing name, description and price. Select the item you want to update to open its details.
What will this do?
Changes made here control how the item appears on your connected app menu. They don't rename or change the original item in your POS.
Step 5 — Publish your changes
Once you're happy with the item, select Publish on the menu.
Doshii will send your changes to the connected app. Depending on the app, it may take a few minutes for the change to appear online.
Tip: Check the relevant app after publishing to confirm that your change has been successful.
Edit an existing menu item
You can update an individual item from All Items, or open an app menu if you're making several changes at once.
Step 1 — Find the item you want to change
Open All Items and select the item you want to edit.
If you're making several changes to the same menu, you can instead open the app menu and edit the items there.
Step 2 — Update the item
Make the required changes to the item's customer-facing details.
For example, you can update information such as the item's:
- name
- description
- price
If the same item is used across multiple connected app menus, Menu Manager will show which apps it is linked to.
Keep in mind
When you override an item property in Doshii, that value is then used for your connected app menu rather than the corresponding value from your POS.
If you want a value to continue following your POS, don't override that value in Menu Manager.
Step 3 — Publish your changes
When you're happy with your changes, select Publish.
If you're editing multiple items directly from an app menu, you can make your changes first and publish them together when you're finished.
Tip: Changes made from an app menu remain in a draft state until you publish them.
After publishing, check the relevant app to confirm that your changes have been successful.
Remove an item from your menu
Removing an item from an app menu does not delete the item from your POS. It only removes it from the connected app menu.
Step 1 — Find the item you want to remove
Open the app menu containing the item.
Find the item you no longer want displayed.
Step 2 — Delete the item from the menu
Hover over the item and select the three dots.
Select Delete item.
Confirm the deletion when prompted.
Important: This only removes the item from your connected app menu. It does not delete or change the item in your POS.
Step 3 — Publish the change
Select Publish to send the updated menu to your connected app.
Depending on the app, it may take a few minutes for the item to disappear from the online menu.
Check the relevant app after publishing to confirm that the item has been removed successfully.
Making changes across multiple app menus
Menu Manager shows the app menus that each item is linked to.
If the same item appears across multiple connected app menus, you can manage the item from All Items rather than finding and editing it separately on each menu.
This can be useful when you want to make the same change everywhere the item appears.
If you need different pricing for the same item across different apps, you can also manage app-specific pricing from the item.
Need to change an item's options?
Options and option groups are managed separately from the main item details.
You can use Menu Manager to manage the option groups attached to an item, including adding or removing groups and updating how options appear to customers.
Related article: Manage option groups and options with Menu Manager
Troubleshooting
I can't find the item I want to add
Search using a different part of the product name or the item's POS ID.
If the item isn't in your POS yet, create it there first and then return to Menu Manager.
If you still can't find the item, contact Doshii Support.
I made a change but it isn't showing online
First, check that you selected Publish after making your changes.
Updates can take a few minutes to appear depending on the connected app.
Check the relevant app again after a few minutes. If the change still hasn't appeared, contact Doshii Support.
Will removing an item from Menu Manager delete it from my POS?
No. Removing an item from your app menu only removes it from that connected online menu. Doshii does not delete the original item from your POS.
Why isn't the item using the updated information from my POS?
If you've overridden a value such as the item's name or price in Doshii, Menu Manager will continue using that value for your connected app menu.
If you want the property to follow the value supplied by your POS, don't override that value in Menu Manager.
Need help?
If you're having trouble finding an item, publishing a change or updating your menu, contact Doshii Support and we'll be happy to help.